Learning goals

• The Managing Microsoft Teams course is aimed at individuals who aspire to the role of Microsoft 365 Teams administrator. A Microsoft Teams administrator plans, implements, configures and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment. In this course, you will learn about various Teams administration tools, security and compliance features for Teams, network requirements for Teams deployment, and various Teams settings and policies for managing collaboration and communication in Teams.

Content

• Module 1: First steps in managing Microsoft Teams
• In this module, you will get an overview of Microsoft Teams, including the Teams architecture and the associated Microsoft 365 workloads. You will also learn about the management tools for Teams and how to control and manage the Teams lifecycle.
• Lesson
• - Exploring Microsoft Teams
• - Planning and deploying Microsoft Teams
• - Implement lifecycle management and governance for Microsoft Teams
• - Monitor your Microsoft Teams environment
• Exercise: Administering Microsoft Teams
• - Prepare Teams administrator roles and licenses
• - Explore Teams administration tools
• - Create groups and teams
• - Implement lifecycle management and governance for Microsoft Teams
• - Enable access to Teams public preview features using Teams refresh policies
• Module 2: Preparing the environment for a Microsoft Teams deployment
• In this module, you will learn how to manage access of external users from different administration centers in Microsoft 365 and what security and compliance features are required to protect the Teams environment, including conditional access, MFA, threat management for Microsoft Teams, DLP policies, eDiscovery cases, and communications compliance. You will also learn how to plan and configure network settings for Microsoft Teams.
• Lesson
• - Managing access for external users
• - Implementing security for Microsoft Teams
• - Implementing compliance for Microsoft Teams
• - Planning and configuring network settings for Microsoft Teams
• Exercise: Preparing the environment for a Microsoft Teams deployment
• - Managing guest access for Microsoft Teams
• - Implementing security for Microsoft Teams
• - Implementing compliance for Microsoft Teams
• - Preparing the network deployment
• Module 3: Managing Chat, Teams, Channels and Applications in Microsoft Teams
• In this module, you will learn how to create and manage teams and memberships from different approaches, manage collaboration for chat and channels, and manage apps for Microsoft Teams.
• Lesson
• - Creating and managing Teams
• - Managing collaboration features for chat and channels
• - Managing applications for Microsoft Teams
• Exercise: Managing Teams, collaboration and app settings for Teams
• - Managing team resources
• - Configuring channel and messaging policies
• - Managing app settings
• - Create and manage app setup policies
• - Test configured policy settings
• Module 4: Managing meetings and calls in Microsoft Teams
• In this module, you will learn how to manage meetings and virtual events with different policies and settings. You will also learn how to deploy Teams devices, including Teams Room. You will also learn how to manage phone numbers and the phone system for calls in Microsoft Teams and how to troubleshoot issues with audio, video and client features.
• Lesson
• - Managing meetings and events
• - Configuring and managing Microsoft Teams Room and Teams devices
• - Managing phone numbers and settings
• - Managing Teams Phone settings and policies
• - Troubleshoot audio, video and client issues
• Exercise: Managing meetings and calls in Teams
• - Managing live events and meetings
• - Set up Teams device profiles
• - Set up a call plan (optional)
• - Managing Teams Phone
• - Examine call quality reports in Microsoft Teams

Comments

• Upon completion of the course
• By actively participating in this course, you will learn the following:
• - What is Microsoft Teams and how do the components work together?
• - How to prepare the environment for a Microsoft Teams deployment
• - How to implement governance, security and compliance for Microsoft Teams
• - How to deploy and manage Teams
• - How to manage collaboration and communication in Microsoft Teams
• - Techniques for managing and resolving communication issues in Microsoft Teams