Learning goals

• After completing the MS-721 - Collaboration Communications Systems Engineer (MS-721T00) course, you will be able to design communications systems for Teams, configure Teams phones and PSTN connectivity, prepare the network for Teams deployment, and troubleshoot call failures and session quality issues.
• You will also be able to configure and manage Teams meetings and events, configure and manage Teams phones, manage Teams rooms and devices, and set up optional features for Teams rooms and devices.
• The MS-721 - Collaboration Communications Systems Engineer (MS-721T00) seminar is suitable for preparing for the Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate certification.

Content

• Planning and designing communication systems
• Planning and designing Teams meetings
• Planning and designing Teams telephone and PSTN connectivity
• Planning and designing device solutions certified for Teams
• Preparing the network for Teams deployment
• Troubleshooting call failures and session quality
• Configure and manage Teams meetings and events
• Configure and manage Teams meetings
• Configuring and managing audio conferences
• Configuring and managing live events
• Configuring and managing Teams Phone
• Configuring Teams phone policies
• Configuring automatic switchboards and call queues
• Configuring dynamic emergency calls
• Configuring and managing users
• Configuring and managing call features
• Configuring and managing direct routing
• Configuring and managing Teams Rooms and devices
• Managing Teams Rooms and devices
• Configure and manage Teams Rooms on Surface Hub or on Windows
• Configuring optional features for Teams Rooms and devices